The Patient Participation Group (P.P.G)

Welcome to the Victoria Medical Centre and Lees Place 2012 Patient Satisfaction Survey.

We would be very grateful if you would complete this survey about the services that you receive from your medical practice.

Our staff aim to provide the highest standard of care to everyone, and your responses to this this survey will help us to know what we’re doing well, and where there are opportunities for us to improve.

Please answer ALL the questions that apply to you by putting a tick in one of the boxes, except where a question asks for more than one.

The survey is completely anonymous, and your doctor will NOT be able to identify you from your answers.

Thank you for your time.

Please click here to take part

SURVIVING THE WINTERS BLUES REPORT

On Thursday 20 October the Victoria Medical Centre Patient Participation Group (VMC PPG) organised a very successful event on the topic of depression called "Beating the Winter Blues" . The speakers were all local practitioners and there was lively debate at the end. I attach a note summarising what was said together with the slide pack. At the VMC PPG Committee meeting last Friday we discussed topics for future events but we would like your views.

The ideas we had were :

Vision - looking after your eyes and common eye complaint

Hearing - looking after your hearing and managing deafness and other hearing impediments

Healthy Diet - Getting the basics right, and then all the extras. You are what you eat

We will also be using one of the events to give you feedback from the forthcoming Victoria Medical Centre Patient Survey. (Make sure you fill it in) Please let me know if any of the above topics appeal to you or whether you can think of other topics. The last event ran from 5.30 to 7.30pm. Is this a good time for you? If not, what would be a better time? Finally, we are still looking for a Membership Secretary for the PPG. I'd be pleased to hear from you if you are interested. Margaret McKinlay Vice-Chair VMC PPG

Beating the winter blues

Depression Talk Powerpoint Presentation

ABOUT THE PATIENT PARTICIPATION GROUP

This Victoria Medical Centre Practice has its own PPG, which is also a member of the National Association of Patient Participation Groups (NAPP).

Our group has been running successfully since 2006, and has a purpose-built meeting room in the building.

Our aim is to promote co-operation between the Practice and Patients to the benefit of both, which we do by:

ensuring that the practice is able to respond to the views, needs and experiences of its patients;
providing opportunities for our members to educate themselves about health and healthcare issues;

The Group provides an opportunity to meet fellow patients, and in addition we offer practical help in the practice reception on occasions such as the special ‘flu’ clinics and open days.

Copies of our Terms of Reference and the Steering Committee Members are available below, and members of the practice and staff are usually represented at our meetings.

Our meetings are generally held every other month, sometimes at lunch time and occasionally early evening, although we are open to suggestions for events at other times. Each meeting has a special theme, with expert speakers. Reports and details of some of our most recent events are available below.

The Group also produces a Newsletter, which is available either by email request or available in the Practice Reception area. The newsletters provide the latest information about the Practice, the NHS in general and medical facilities available in the local area.

Information about the group, and the date of the next meeting can be found on the PPG notice board in the main waiting room.

For further information on the group or our activities, please email:

Our mailing list at: vmcppg@yahoo.co.uk

The Chair of the Committee, Gillian Guy, at gillianguy@btinternet.com .

Please Note, we do not pass email address to other organisations.

Patient Participation Group Materials

Committee Information

Newsletters

Previous Events