Victoria Medical Centre - UAL Student Health

 

UAL Health logoWelcome to Victoria Medical Centre and congratulations on gaining a place at UAL. We work in partnership with UAL to provide free medical health care that suits the needs of students.

Victoria Medical Centre is situated near to Victoria Station in the centre of London.

Address:
29 Upper Tachbrook Street
London
SW1V 1SN

Tel: 020 7834 2298


Click here to view a map.

MobileWhile you are studying in London it is important that you register with a London based medical centre as soon as you arrive. This is a free (NHS) service which you can use if you become ill and need to see a doctor or nurse or when you are well but need travel advice, routine check ups or any other health related information.

 

HOW DO I REGISTER?
If you live within our practice catchment area (see below) you will need to register to use our services by filling in a registration form and a new patient questionnaire. These are available from reception in a new patient pack, or can be downloaded by clicking the links below:

Completed forms can be handed into the practice or sent through the post together with your student ID or acceptance letter (copies acceptable). You will then be invited to see one of our nurses for a new patient medical check.

Alternatively you can send these forms online (please complete both forms):

  • Click here to send the Registration GMS1 Form online
  • Click here to send the New Patient Questionnaire online

To complete the formalities please show your student ID when you come in for your new patient check.

 

WHERE IS THE PRACTICE CATCHMENT AREA?
Practice imageWe are currently accepting students who live in the following London postcode areas: SW1 and W1.  However in December 2010 we will be opening a branch surgery in Lees Place, Mayfair within walking distance of Oxford Street in Central London. We will then be able to offer registration to students in other nearby postal areas.

If you wish to register with another practice in London or are outside the catchment area you will need to register with a practice near to your accommodation and contact them directly. Details of other practices can be found on the nhs website www.nhs.uk, at local libraries or via NHS Direct on 08454647,

NHS Direct logo

or by contacting the local Primary Care Trust details of which can be found in local directories.

 

IS THERE ANYTHING I NEED TO DO BEFORE I REGISTER?
It is very helpful if you can get details of all the immunisations and any history of any illnesses or operations you have had in the past. Ask your parents, doctor or school for this information and enter it on the new patient forms.

Ensure you have had two doses of MMR vaccination and the Meningitis C vaccination before you start your degree course. You can have them if necessary when you have registered but it is important to be protected against these infections as soon as possible.

Let us know all the medication you are taking by putting it on the form and bring the medication to your new patient check. Also let us know if you are allergic to anything.

 

WHAT ARE THE OPENING TIMES AND HOW DO I BOOK AN APPOINTMENT?
Please click here to view the details on our contact page.

 

CAN I STILL BE REGISTERED WITH MY PRACTICE AT HOME?
Doctor/PatientNo, you can be registered with only one practice and this needs to be near to where you live for the majority of the year so that you are covered for emergency care. This is where your medical records will be held. If you become unwell when you are at your own home or visiting another part of the UK you can contact your local practice and register as a TEMPORARY patient.

 

IS THE SERVICE COMPLETELY CONFIDENTIAL?
Every one working in the NHS has a legal duty to keep information about you confidential. Your medical records are kept securely and access restricted to the Medical Centre’s team. Requests for information about you will only be given to third parties (including your parents, tutors or friends) with your explicit consent, except when not doing so would be deemed to put you or other members of the public at great risk.

 

WILL MY PRESCRIPTIONS FOR MEDICINES BE FREE?
NHS prescriptions for medication are free to all those under the age of 18 years who are in full time education. Once you are 19 years the normal charge applies unless you are on low income ( you will need to fill in an HC1 form available from the practice or at post offices – see  www.direct.gov.uk ) or have certain medical conditions which are exempt charges (check at the practice). We have a pharmacy on site at Victoria Medical Centre.

 

ReceptionWHAT HAPPENS IF I AM SICK AND THE HEALTH CENTRE IS CLOSED?
Students can call our number at the practice 24 hours a day and when the surgery is closed they will get through to the emergency on call service. Please remember to call in surgery opening times for non-urgent problems. You can also call NHS Direct for advice for conditions that can be self managed. Once you have registered with the practice, put our number on your mobile phone and call at any time if you have an urgent medical problem.

 

WHAT HAPPENS IF I AM TOO UNWELL AND UNABLE TO ATTEND THE PRACTICE?
If you are too unwell to come to the practice please call the Medical Centre and a doctor will call you back to give you advice or arrange a home visit.

 

WHERE CAN I FIND MORE INFORMATION?
Please look through our website for further information on our services including interpreting services.

University of the Arts Student Services – Health web pages